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Return & Exchange

We know that is what you concern the most. The details of the return and exchange will be elaborated below. Please make sure all the preconditions is what you provide will be authentic.

Return/Exchange/Refund

Let us know why you have to return the item(s) you ordered via info@glacialpurefilters.com, please kindly attach the pictures of the item(s), packing, a clear tracking number and item label. After we checked, we'll directly deliver another one to you ASAP. If you don't need the item(s) for sure, we'll refund to you directly within 2 working days. For detailed return and exchange questions, please contact customer service. The last and the most important thing is that we always try to reduce our customers' burdens and provide the world-class online purchasing experience. So, we kindly make a notice here, please do not do anything to damage your own credibility.